We Are Not Outstanding, We Stand Apart!

1.Building Strong Lasting Relationships.
Customer Satisfaction Isn’t Good Enough for our success. Our success comes     from cultivating and nurturing lasting relationships with our membership being  the core of our business.

2. Accountability.
We are not afraid to take the lead in accountability. We take up the role model     for accountability and nurture a caring mindset across our whole organization.   Being answerable to our membership for all our actions and results is what   makes the real difference for us.

3.Integrity.
Integrity is the cornerstone of our foundation and at the core of our leadership.     We endevour to successfully inspire our team action, values, and principles.

4.Transparency.
Good governance is critical to our organization. We are consistently       communicating what our company stands for and what we are doing because We   believe that being open helps us build trust, which is the foundation of great  teamwork.

5.Innovation 
What got us here won’t get us there. We refuse to stop at good enough. This is  the mind set that fuels our performance. We challenge convention to uncover new and better ways to serve our membership.

6.Service Excellence. 
Our success is directly linked to operation excellence. We are wired to roll up our sleeves and serve. We seek to understand our membership needs and priorities and we proactively share ideas and news.

7.Technology 
Lack of solutions is not an obstacle to Offering significant value to our     membership. our advanced technology gives you the convenience
Of ease and accessibility that saves you time, effort and energy

8.Transforming Lives 
Building a good reputation is most valuable to us. We are a brand that impacts     positively on the society. We are always seeking to serve by adding value to the     lives we touch.